FAQs

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"What's the cost of shipping?"

All orders come with free shipping.

"How will model GDI-6880-02 Elite be shipped?"

Includes curbside delivery with a liftgate.
Ships in 9 box(s)
• Box A: 83"" H x 48"" W x 10"" L | Weight: 192 lbs.
• Box B: 83"" H x 44"" W x 10"" L | Weight: 176 lbs.
• Box C: 83"" H x 43"" W x 8"" L | Weight: 130 lbs.
• Box D: 83"" H x 39"" W x 8"" L | Weight: 117 lbs.
• Box E: 89"" H x 40"" W x 9"" L | Weight: 150 lbs.
• Box F: 89"" H x 40"" W x 8"" L | Weight: 159 lbs.
• Box G: 34"" H x 22"" W x 20"" L | Weight: 60 lbs.
• Box H: 34"" H x 22"" W x 20"" L | Weight: 60 lbs.
• Box I - Ramp: 41"" H x 37"" W x 7"" L | Weight: 31 lbs.. Your sauna will be shipped using a freight carrier service. Not sure what that means? Learn more about freight shipping here.

"How do I get the sauna inside my house?"

The sauna will arrive in a few boxes but all our boxes are made to fit through standard-sized doorways (80" x 36"). Reference our Sauna Unpacking Video so you know what to expect.

"Is it complicated to assemble the sauna?"

The vast majority of our customer report the assembly processes to be easy and straight forward. While assembly does require a minimum of 2 people, generally speaking, most two person saunas can be assembled within 90 minutes. However, larger saunas include more pieces and do take more time. For your reference, we've provided several videos to display the sauna installation process.

"Am I able to return the sauna?"

You can return your sauna within 30-days of delivery. Terms and conditions apply.

Found a better price?

Provide our staff with the details listed below and we'll match the price you found.

Please start by confirming the Product model ID for this price match.
~ For your reference, the Product model # is here → GDI-6880-02 Elite